Clinicmaster integration launched, plus ClinicAid's top 5 specialties

We're happy to announce another integration with a practice management tool is ready!

And the numbers are in! Find out what makes up our top 5 specialties by percentage of ClinicAid users across the country.

Patient profiles feature released!

We're excited to announce that we've just released another brand-new feature, giving ClinicAid users access to patient profiles!

These profiles will allow users to search through patients more easily, set and search for patient statuses, select a physician for a patient, add employer information, and upload an image to patient profiles. An example of a profile can be seen below.

Sharing favourites lists, new billing restrictions and opportunities features released!

We've released a few new features in ClinicAid this month that should help you share favourites lists and default invoices with other users in your account, fix potentially restricted billing codes before submitting them, and find missed billing opportunities. Find out more about these new features below.

Sharing code favourites lists and default invoices

Awesome! New scheduling module and code associations videos

If you haven't gotten a chance to test out the two new ClinicAid features we posted about last week, now is the time!

Jordan's created two new tutorial videos that take you on a step-by-step tour of our brand new scheduling module and the code associations feature we released this past month.

Scheduling module tutorial

Scheduling module launched and new code associations feature live!

We hope you're enjoying the start of spring as much as we are!

We've been working hard to finish up the scheduling module and we're pleased to announce that it is now ready for beta users. We've also added some new code association features that should help users complete their invoices much more efficiently. More information regarding both of these updates can be found below.

Scheduling launched!

2015 BC MSP cut-off dates and Teleplan billing cycle

It's update time! You can find the 2016 cut-off and payment schedule here!

The Teleplan claim submission cut-off dates occur twice every month. Remittance files are posted 7-10 days after cut-off with payment being made usually within a few days of the files being posted.

All claims should be submitted prior to 7:00 p.m. on the cut-off day to ensure that they will be assessed for the following remittance date to receive payment. Remittance files can be accessed as of 5:00 a.m. on the dates the remittance is posted.

ClinicAid launches referring provider management feature!

Not finding the referring physician you're looking for in the ClinicAid list? You can now create your own referral providers with our new referral provider management feature!

How it works

BC MSP cut-off dates and Teleplan billing cycle

Updated cut-off dates for 2016

BC physicians and medical practitioners are able to electronically submit their Medical Service Plan (MSP) claims through the Teleplan system. Cut-off dates for Teleplan claim submissions in BC occur twice a month. Remittance files are posted about 7-10 days after cut-off, with payment being made shortly after that (generally within a few days). 

Ontario physicians using ClinicAid for their MC EDT submissions | ClinicAid blog

Physicians and medical professionals in Ontario will need to make the switch to the new Medical Claims Electronic Data Transfer (MC EDT) by the end of 2014, according to the new regulation put out by Ontario's Ministry of Health and Long-Term Care. The old EDT system will be phased out and the new web-based MC EDT system will become the only way physicians can submit their claims to OHIP.

ClinicAid Billing Integration with Oscar EMR | The ClinicAid Blog

Did you know that ClinicAid integrates with the OSCAR EMR system?

When we created ClinicAid, we aimed to build an efficient medical billing software for Canadian physicians and medical professionals. As many electronic medical record (EMR) users will attest to, the billing functionality of most EMR systems leave a lot to be desired and are often quite complex and confusing. That's why we also wanted to build ClinicAid in such a way as to offer a simple alternative that could take care of medical billing for Canadian healthcare providers while also easily integrating with one of Canada's most popular electronic health records systems, OSCAR EMR.

The integration with Oscar allows ClinicAid's interface to automatically load from the various billing links. It's built in such a way as to pull in the patient's demographic information from their Oscar demographic master file so data input is minimal. Using ClinicAid for billing will make the process of creating and submitting claims easier and faster as all that will need to be completed are service codes, fee modifiers, and diagnostic codes.

Because ClinicAid is automated, claims files will no longer need to be generated and submitted or uploaded or downloaded, and remittance files received from the provincial Ministry of Health are loaded into the interface automatically as well. Changes can be made directly to any bills that require action. This medical billing software will help practitioners in Alberta, Ontario, and BC streamline and simplify their billing and bill patients in their EMR system in the most efficient way. You can also visit our YouTube channel for a video demonstration of ClinicAid's Oscar integration.

Besides the integration we've built for Oscar, we're also able to create an integration with other EMR and EHR systems to ensure billing is done quickly, easily, and effectively. If you'd like to find out more about integrating ClinicAid with your system, contact us.

If you're interested in getting the Oscar EMR set up in your clinic, visit JunoEMR.com to find out more about hosting, support, and training services!

Alberta Health cut-off dates for physician billing submissions | ClinicAid blog

Alberta Health medical billing functions on a weekly cycle. Cut-offs, processing, and payments are all done once a week, with payments being made for the previous week's claims.

Medical billing submissions can be made to Health Link Alberta (H-Link) using ClinicAid's medical billing software as invoices are created. Our software batches invoices that have been submitted and sends them off to Alberta Health once an hour. The general rules for submission cut-offs, processing, and payments for Alberta's physicians and medical professionals are as follows:

• Claims should be submitted before Thursday at 12:00 p.m. MST. Claims received after 12:00 p.m., but before the end of the business day are often also accepted.
• Claims submitted by the Thursday cut-off will be processed over the weekend and remittance files will be received by the following Sunday evening at the latest. Responses are usually received by Friday and are loaded into ClinicAid directly. Any invoices that have been rejected, underpaid, or paid at zero will be displayed in the "Invoices Requiring Action" section of the Dashboard and in the Manage Invoices section. These can then be edited or settled as necessary.
• Payment of approved claims is made during the following week, usually 7 days after the assessment of claims has been received.

  

OHIP submission cut-off dates for Ontario physicians | ClinicAid blog

If you're looking for the 2016/2017 cutoff dates for OHIP invoice submission, then look no further!

Cut-off dates for medical billing submissions sent to the Ontario Health Insurance Plan (OHIP) vary each month.

The general rules are that cut-off is the 18th of each month at 5:00 p.m. EST.

If the 18th falls on a weekend or holiday, cut-off is extended until the following business day. Claims received by that point will usually be processed to be paid by the 15th of the following month.

The 18th is a 'soft cutoff' with claims being accepted sometimes several days after the official cutoff date, this is usually on a "time permitting" basis. If this is not possible, those claims will be processed during the next billing cycle. Payment usually takes place on the 10th working day of each month for the previous month's claims.

Here is the cut-off schedule for EDT/MC EDT claim submissions for 2016/2017.

• January 18th, 2016
• February 18th, 2016
• March 18th, 2016
• April 18th, 2016
• May 18th, 2016
• June 20th, 2016
• July 18th, 2016
• August 18th, 2016
• September 19th, 2016
• October 18th, 2016
• November 18th, 2016
• December 12th, 2016 (due to the holidays, December cut-off is earlier than usual)
• January 18th, 2017
• February 20th, 2017
• March 20th, 2017

To ensure that all of your claims are processed in a timely matter, OHIP recommendeds to submit at least weekly.

When submitting with ClinicAid, there's no need to batch your invoices, we take care of that automatically, so feel free to send individually as they're completed!

New Changes to Alberta Health Schedule of Medical Benefits | ClinicAid Blog

As of April 1st, 2014, recent changes made to the Alberta Health Care Insurance Plan (AHCIP) Schedule of Medical Benefits will come into effect. These changes will affect some codes, facilities, and pricing rates with codes and facilities being removed or added and pricing amounts being changed.

We have updated ClinicAid with the applicable changes to make as many as possible automated within the software. A quick video walk-through of the changes to ClinicAid's medical billing software has also been created and can be found on our YouTube channel, along with other useful tutorials.

Code Changes

Some of the codes that have changed are as follows:
New Service Codes Available as of April 1st, 2014

• 03.05GA 
• 03.44A 
• 07.54B 
• 09.02D 
• 09.02E

These codes will only be found in the search results if the service date for the code is April 1st or later. Trying to bill for these codes for a service date prior to April 1st will result in an error as we've updated ClinicAid to ensure that the codes are billed accurately.

Service Codes No Longer Available as of April 1st, 2014

• 03.05NT
• 03.05ZF
• 03.05BT
• 03.05XT
• 03.05BP
• 03.05BU
• 03.05VQ

These codes will not be available after March 31st, 2014. Much like the new codes, ClinicAid will check the service date you are trying to bill for in order to ensure that you are billing accurately. If you are trying to use on of these codes for a service date after Mach 31st, you will receive an error when saving the bill.

Changed Fee Modifier

The COMX fee modifier for the 03.03D service code (Hospital visits) has been removed and replaced with the COINPT fee modifier. 

Pricing Changes

Some codes have had their rates adjusted. For example, code 03.03D's base value before April 1st was $33.82. As of April 1st, the new base value for this service code will be $40.58. Around 2500 service codes have been updated with new prices.

Facility Changes

A number of facilities have been removed while new ones have been added to the list of valid facility numbers. Again, these will be available depending on the service date when billing within ClinicAid. 

It is important to make note of these changes in order to ensure you are submitting your bills to AHCIP correctly. For more information and the full details behind the changes, as well as an exhaustive list of new codes, prices, and more, please visit the Alberta Medical Association's Billing Corner and view the PDF version of the new Schedule of Medical Benefits that comes into effect on April 1st, 2014.

ClinicAid Medical Billing Software Launches in Ontario | ClinicAid Blog

We recently launched ClinicAid in Ontario, expanding the reach of our online medical billing software to physicians and other medical professionals in eastern Canada. Our launch has come right on time as the Ministry of Health recently announced that all Ontario physicians will need to switch over to the Medical Claims Electronic Data Transfer (MC EDT) system by December 18th, 2014. Currently, Ontario's doctors are using the EDT system that is modem based and will be decommissioned by the end of the year.

With ClinicAid, doctors are able to bill automatically through MC EDT. Setting up a ClinicAid account takes just a few minutes and once access to MC EDT is given to us by the physician, submitting bills and receiving remittance reports will be simple and fast.

Please visit Business Wire to view the full press release and keep up to date with ClinicAid by signing up for our mailing list on the homepage!

User Testimonials | ClinicAid | Medical Billing Software

We recently asked some of our users to give us their feedback on ClinicAid. Here's what they had to say!

Dr. John Fernandes - "ClinicAid is fast and effective. The system has transformed our billing process and saved our practice an enormous amount of time. Adopting ClinicAid into our practice is one of the best business decisions we’ve ever made. It’s also quite easy to learn and use."

Dr. Johannes Botha - "This very user friendly effective system with excellent support has made a big difference in my office and my staff love working with it!"

ClinicAid User - "Easy to use and great price. Good software support."

Terry Gerber, billing specialist - "I choose ClinicAid as it is web-based and I can bill from anywhere that I can get the internet. The service is fantastic. If there are changes that I need or would like that don't require major programming, ClinicAid has them done the same day or, at the latest, the next day. I am very happy with the product and service. I would recommend this product."

ClinicAid User - "Easy to use!"

Klaus Buttenschoen, MD - "ClinicAid allows billing in Alberta with OSCAR (Open Source Clinical Application Resource EMR). The Interface works well. The ClinicAid team is very supportive, reliable, respond quickly, and fix bugs promptly."

Dr. Kathryn Kenny - "Convenient, very easy to use, good support from staff, updates have made it much more user friendly."

Clyde Smith, billing submitter for Dr. R. Smith - "ClinicAid has been awesome to work with. The ease of use of the interface, coupled with the personal attention given by the support team has made ClinicAid a pleasure to work with. The system is always live and without glitches, making it very efficient and effective!"

ClinicAid User - "Clinic Aid is easy to understand and to use. I appreciated the easy access to staff members to get support when claims were complicated."

Dr M Nouh - "I just wanted to express immense gratitude to you, Jordan, and your team for all the great things you have been doing for me. It is a risky thing to change billing service providers and I am thrilled that I have switched over to your service. Your service is far superior to what we have been receiving from past providers, and the level of support I have been receiving from you and everybody else has been A++ . Many thanks to you all for helping make this transition a worthwhile and happy endeavour!"

Dr. John Murphy - "I have been using ClinicAid mainly for billing in Alberta for 1 year. It is very stable, very dependable and a joy to work with. The staff at Cloud Practice are very helpful. I would highly recommend it."

Dr. James Watson - "The flexibility of being able to do my own billing from any computer with Web access, along with the excellent customer service, is what continues to sell me on using ClinicAid."

Dr. Jeffrey Mellor - "When my EMR folded, I was looking for another billing process that I could use myself. I did a Google search and fortunately stumbled on ClinicAid. It's easy to set up and use. Assistance is prompt, by phone, e-mail or video. I can do the day's billing in less time than it would take to prepare and submit to a billing agent. Any rejections return promptly so I can reassess and resubmit. I have been happy to use this program over the last year and would recommend it to colleagues."

Dr. Ash Rawoot - "Excellent user friendly product. Great customer service."

We want to thank all of our clients for their amazing feedback and we will strive to develop and improve ClinicAid to further meet the needs of Canadian medical professionals.

-the ClinicAid team