We recently asked some of our users to give us their feedback on ClinicAid. Here's what they had to say!
Dr. John Fernandes - "ClinicAid
is fast and effective. The system has transformed our billing
process and saved our practice an enormous amount of time. Adopting ClinicAid
into our practice is one of the best business decisions we’ve ever made. It’s
also quite easy to learn and use."
Dr.
Johannes Botha - "This very user friendly effective system with excellent
support has made a big difference in my office and my staff love working with
it!"
ClinicAid User - "Easy to use and great price. Good software support."
Terry
Gerber, billing specialist - "I choose ClinicAid as it is web-based and I can bill from
anywhere that I can get the internet. The service is fantastic. If there are
changes that I need or would like that don't require major programming, ClinicAid has them done the same day or, at the latest, the next day. I am very
happy with the product and service. I would recommend this product."
ClinicAid User - "Easy to use!"
Klaus Buttenschoen, MD - "ClinicAid allows billing in Alberta with OSCAR (Open
Source Clinical Application Resource EMR). The Interface works well. The
ClinicAid team is very supportive, reliable, respond quickly, and fix bugs
promptly."
Dr. Kathryn Kenny - "Convenient, very easy to use, good support from staff,
updates have made it much more user friendly."
Clyde Smith, billing submitter for Dr. R. Smith - "ClinicAid has been awesome to
work with. The ease of use of the interface, coupled with the personal
attention given by the support team has made ClinicAid a pleasure to work with.
The system is always live and without glitches, making it very efficient and
effective!"
ClinicAid User - "Clinic Aid is easy to understand and to use. I appreciated the
easy access to staff members to get support when claims were complicated."
Dr M Nouh - "I just wanted to express immense gratitude to you, Jordan, and your
team for all the great things you have been doing for me. It is a risky thing
to change billing service providers and I am thrilled that I have switched over
to your service. Your service is far superior to what we have been receiving
from past providers, and the level of support I have been receiving from you
and everybody else has been A++ . Many thanks to you all for helping make this
transition a worthwhile and happy endeavour!"
Dr. John Murphy - "I have been using ClinicAid mainly for billing in Alberta for
1 year. It is very stable, very dependable and a joy to work with. The staff at
Cloud Practice are very helpful. I would highly recommend it."
Dr. James Watson - "The flexibility of being able to do my own billing from any
computer with Web access, along with the excellent customer service, is what
continues to sell me on using ClinicAid."
Dr. Jeffrey Mellor - "When my EMR folded, I was looking for another billing
process that I could use myself. I did a Google search and fortunately stumbled
on ClinicAid. It's easy to set up and use. Assistance is prompt, by phone,
e-mail or video. I can do the day's billing in less time than it would take to
prepare and submit to a billing agent. Any rejections return promptly so I can
reassess and resubmit. I have been happy to use this program over the last year
and would recommend it to colleagues."
Dr. Ash Rawoot - "Excellent user friendly product. Great customer service."
We want to thank all of our clients for their amazing feedback and we will strive to develop and improve ClinicAid to further meet the needs of Canadian medical professionals.
-the ClinicAid team
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